Careers

Sales Engineer : Position Overview

Duties and Responsibilities 

  • Provide technical expertise through sales presentations that provide detailed information concerning Ixia solution capabilities, competitive differentiators, and industry knowledge.
  • Support technical evaluations of recommended solutions onsite with the customer in their lab or pre-production facility.
  • Understand enterprise customer future needs to assist with roadmap and future product feature requests.
  • Author test plans for use by customers during product evaluation.
  • Execute test plans and provide actionable results analysis documents.
  • Operate with minimal direction from management while also working daily with account director to ensure proper priority of tasks.
  • Work with other enterprise SEs to share lessons learned and foster a team atmosphere.

Job Description:

  • Strategic role in design, development concepts for technical solutions solving specific customer problems.
  • Able to provide IP L2-7 Test Consultancy in the form of delivery of test plans, the execution of test plans, customer advising of results of testing, automation of test plans through the TCL API including TCL, PERL and other scripting, including experience writing complex scripts.
  • Able to provide solution consultancy, design and implementation services for in-service operational testing solutions.
  • Intimate understanding of IP Performance Test equipment.
  • Leads the design/delivery of complex technical solution; is a key contributor of technical expertise and business/industry knowledge and is able to package them for repeatable use.
  • Able to interface between customer and product management/engineering to ensure we can solve customer issues in a long term and supportable manor in line with product roadmaps in a robust solution.
  • Identify and develop product/feature demonstration and training content.
  • Leads development of high impact and/ or long-range strategic projects.
  • Leads/takes ownership of technical aspects of large solution engagements, Bake-Offs, etc.
  • Develops and mentors other professional service engineers.
  • Technical support resource for the rest of the PS organization.

Experience:

  • 2 years experience in the delivery of Professional Services in the Data Networking, Telecommunications, or Test capacity.
  • University degree in a computer science or engineering background.
  • Solution Architecture and customer solution problem solving skills.
  • Able to work with the customer and achieve respect and trusted advisor level relationships.
  • Telecommunications and Test experience particularly in the Carrier market would be advantageous
  • Network testing particularly in IP, experience with 802.11 or other wireless technology is required, i.e 802.11n, 802.11ac, 802.3, 802.16, 802.20, 802.22.
  • Deep knowledge of TCP/IP and HTTP.
  • Possess a solid understanding of network protocols (IP, UDP, TCP, GTP).
  • Application experience with HTTP, SMTP, POP3, IMAP, SIP, SMB/CIFS, RADIUS, Diameter.
  • Working experience with Routers, Switches, Firewalls, IPS, Load Balancers, and Proxies.
  • Experience with next generation or Application Firewalls is preferred.
  • Mobility 3G and LTE Evolved Packet Core experience, WiFi, 802.11 a plus.

Service Co-ordinator/Service Centre Support Engineer - South Region

Job Description

  • Providing Repair and Calibration support to the group of Telecom Giants and other operators.
  • Should have the manufacturing knowledge of spare parts and their availability.
  • Based on the requirement of a breakdown of equipment, he/she should be able to get the required action and get it repaired with minimum possible time.
  • Should be able to organise for spare parts from the OEMs either electronic/ mechanical items.
  • Should be willing to work overtime and complete the breakdown repair work at the minimum possible time.
  • Technical guidance/execution of works, where ever required in the group.
  • Create customer and vendor accounts.
  • Open trouble tickets & resolving Trouble Tickets received on support email, live chat or phone.
  • Testing routes based on sales request and customer requirements.
  • Be online on skype and work on sales/customer/vendor requests.
  • Assist in creation and implementation of documents and procedures to support operations.
  • Should be able to handle all type of customers for services sales viz AMC & Calibration.
  • Create reports and analyse data on a daily basis.
  • Act as a Single Point of Contact for all customers.
  • Maximize Service Availability.
  • Takes end to end Ownership of End user issues till resolution and follow up as mandated by process requirements.
  • Escalate complex problems of team to higher level of expertise within Organization.

Desired Profile

Well versed with technology (Understanding of Optical Fiber Communication, Data Communications, TCP/IP protocol, networks, monitoring, Windows).

  • B.E/B.Tech with 3-5 years. 
  • 2 experience in support function preferably from telecom domain.
  • Excellent Verbal and Written communication skills.
  • Must be Computer Proficient.
  • Good Knowledge of Microsoft office Suite (Word, Excel, Outlook etc.).
  • Good Knowledge on Operating systems, Hardware, Networking and MS Applications.
  • Knowledge of Telecom networks and protocol should be a added advantage.
  • Knowledge of Calibration Services should be a added advantage.
  • Experience in Troubleshooting, tracking, and resolution of day-to-day customer issues.
  • Should be able to work under tight deadlines.
  • Should be eager to learn new technologies and business details.
  • Act independently and be self-motivated.
  • Excellent Problem solving and customer service skills.
  • Should be able to research solutions independently and solve problems.
  • Must have excellent communication skills.
  • Multitasking and coordination skills.
  • Drive for result.

 

Techno- Sales Engineer- Telecom Test & Measurement Equipment- Bangalore (South Region)

Techno- Sales Engineer- Telecom Test & Measurement Equipment- Bangalore (South Region) 

Duties & Responsibilities

  • Provide technical expertise through sales presentations that provide detailed information concerning Test & Measurement solution capabilities, competitive differentiators and industry knowledge.
  • Support technical evaluations of recommended solutions onsite with the customer in their lab or pre-production facility.
  • Understand enterprise customer future needs to assist with roadmap & future product feature requests.
  • Author test plans and provide actionable results analysis documents.
  • Operate with minimal direction from management while also working daily with account director to ensure proper priority of tasks.

  Job Description: -

  • identifying and establishing new business
  • organising sales visits
  • liaising with existing clients
  • preparing tenders, proposals and quotations
  • providing pre-sales and post-sales support
  • negotiating contracts, terms and conditions
  • reviewing cost and sales performance
  • writing reports and sales literature
  • providing product demonstration and advice
  • attending trade exhibitions, conferences and meetings
  • ensuring that sales targets are met.

 

Key skills for technical sales engineers

  • Strong technical skills
  • Organisational skills
  • Communication and interpersonal skills
  • Analytical skills
  • Teamworking skills
  • Sales skills
  • Commercial awareness

 

 

Educational qualification: -

  • B Tech (Electronics and Communication)

 

Work experience  

 

  • 1-2 years’ work experience in Telecom Domain

 

Salary

  • Not disclosed

Service Engineer- Telecom Test & Measurement Equipment- Chennai (South Region)

Service Engineer- Telecom Test & Measurement Equipment- Chennai (South)

Job Description

  • Providing Repair and Calibration support to the group of Telecom Giants and other operators.
  • Should have the manufacturing knowledge of spare parts and their availability.
  • Based on the requirement of a breakdown of equipment, he/she should be able to get the required action and get it repaired with minimum possible time.
  • Should be able to organise for spare parts from the OEMs either electronic/ mechanical items.
  • Should be willing to work overtime and complete the breakdown repair work at the minimum possible time.
  • Technical guidance/execution of works, where ever required in the group.
  • Create customer and vendor accounts.
  • Open trouble tickets & resolving Trouble Tickets received on support email, live chat or phone.
  • Testing routes based on sales request and customer requirements.
  • Be online on skype and work on sales/customer/vendor requests.
  • Assist in creation and implementation of documents and procedures to support operations.
  • Should be able to handle all type of customers for services sales viz AMC & Calibration.
  • Create reports and analyse data on a daily basis.
  • Maximize Service Availability.
  • Takes end to end Ownership of End user issues till resolution and follow up as mandated by process requirements.
  • Escalate complex problems of team to higher level of expertise within Organization.

Desired Profile

Well versed with technology (Understanding of Optical Fiber Communication, Data Communications, TCP/IP protocol, networks, monitoring, Windows).

  • B.E/B.Tech with 3-5 years. 
  • 2 experience in support function preferably from telecom domain.
  • Excellent Verbal and Written communication skills.
  • Must be Computer Proficient.
  • Good Knowledge of Microsoft office Suite (Word, Excel, Outlook etc.).
  • Good Knowledge on Operating systems, Hardware, Networking and MS Applications.
  • Knowledge of Telecom networks and protocol should be an added advantage.
  • Knowledge of Calibration Services should be an added advantage.
  • Experience in Troubleshooting, tracking, and resolution of day-to-day customer issues.
  • Should be able to work under tight deadlines.
  • Should be eager to learn new technologies and business details.
  • Act independently and be self-motivated.
  • Excellent Problem solving and customer service skills.
  • Should be able to research solutions independently and solve problems.
  • Must have excellent communication skills.
  • Multitasking and coordination skills.
  • Drive for result.

 

Service Engineer- Telecom Test & Measurement Equipment- Hyderabad (South Region)

Service Engineer- Telecom Test & Measurement Equipment- Hyderabad (South Region)

Job Description

  • Providing Repair and Calibration support to the group of Telecom Giants and other operators.
  • Should have the manufacturing knowledge of spare parts and their availability.
  • Based on the requirement of a breakdown of equipment, he/she should be able to get the required action and get it repaired with minimum possible time.
  • Should be able to organise for spare parts from the OEMs either electronic/ mechanical items.
  • Should be willing to work overtime and complete the breakdown repair work at the minimum possible time.
  • Technical guidance/execution of works, where ever required in the group.
  • Create customer and vendor accounts.
  • Open trouble tickets & resolving Trouble Tickets received on support email, live chat or phone.
  • Testing routes based on sales request and customer requirements.
  • Be online on skype and work on sales/customer/vendor requests.
  • Assist in creation and implementation of documents and procedures to support operations.
  • Should be able to handle all type of customers for services sales viz AMC & Calibration.
  • Create reports and analyse data on a daily basis.
  • Maximize Service Availability.
  • Takes end to end Ownership of End user issues till resolution and follow up as mandated by process requirements.
  • Escalate complex problems of team to higher level of expertise within Organization.

Desired Profile

Well versed with technology (Understanding of Optical Fiber Communication, Data Communications, TCP/IP protocol, networks, monitoring, Windows).

  • B.E/B.Tech with 3-5 years. 
  • 2 experience in support function preferably from telecom domain.
  • Excellent Verbal and Written communication skills.
  • Must be Computer Proficient.
  • Good Knowledge of Microsoft office Suite (Word, Excel, Outlook etc.).
  • Good Knowledge on Operating systems, Hardware, Networking and MS Applications.
  • Knowledge of Telecom networks and protocol should be an added advantage.
  • Knowledge of Calibration Services should be an added advantage.
  • Experience in Troubleshooting, tracking, and resolution of day-to-day customer issues.
  • Should be able to work under tight deadlines.
  • Should be eager to learn new technologies and business details.
  • Act independently and be self-motivated.
  • Excellent Problem solving and customer service skills.
  • Should be able to research solutions independently and solve problems.
  • Must have excellent communication skills.
  • Multitasking and coordination skills.
  • Drive for result.

 

 

Service Engineer- Telecom Test & Measurement Equipment- Bangalore (South Region)

Service Engineer- Telecom Test & Measurement Equipment- Bangalore (South Region)

 

Job Description

  • Providing Repair and Calibration support to the group of Telecom Giants and other operators.
  • Should have the manufacturing knowledge of spare parts and their availability.
  • Based on the requirement of a breakdown of equipment, he/she should be able to get the required action and get it repaired with minimum possible time.
  • Should be able to organise for spare parts from the OEMs either electronic/ mechanical items.
  • Should be willing to work overtime and complete the breakdown repair work at the minimum possible time.
  • Technical guidance/execution of works, where ever required in the group.
  • Create customer and vendor accounts.
  • Open trouble tickets & resolving Trouble Tickets received on support email, live chat or phone.
  • Testing routes based on sales request and customer requirements.
  • Be online on skype and work on sales/customer/vendor requests.
  • Assist in creation and implementation of documents and procedures to support operations.
  • Should be able to handle all type of customers for services sales viz AMC & Calibration.
  • Create reports and analyse data on a daily basis.
  • Maximize Service Availability.
  • Takes end to end Ownership of End user issues till resolution and follow up as mandated by process requirements.
  • Escalate complex problems of team to higher level of expertise within Organization.

Desired Profile

Well versed with technology (Understanding of Optical Fiber Communication, Data Communications, TCP/IP protocol, networks, monitoring, Windows).

  • B.E/B.Tech with 3-5 years. 
  • 2 experience in support function preferably from telecom domain.
  • Excellent Verbal and Written communication skills.
  • Must be Computer Proficient.
  • Good Knowledge of Microsoft office Suite (Word, Excel, Outlook etc.).
  • Good Knowledge on Operating systems, Hardware, Networking and MS Applications.
  • Knowledge of Telecom networks and protocol should be an added advantage.
  • Knowledge of Calibration Services should be an added advantage.
  • Experience in Troubleshooting, tracking, and resolution of day-to-day customer issues.
  • Should be able to work under tight deadlines.
  • Should be eager to learn new technologies and business details.
  • Act independently and be self-motivated.
  • Excellent Problem solving and customer service skills.
  • Should be able to research solutions independently and solve problems.
  • Must have excellent communication skills.
  • Multitasking and coordination skills.
  • Drive for result.

 

 

IT / Marketing Developer

Career Summary:

  • A skillful, dynamic and multitalented person having Diploma in Networking and hardware engineering.
  • Excellent in implementing new and innovative networking ideas in the systems.
  • Expert in trouble shooting and maintaining the existing network system.
  • Excellent in develop the new and smooth communication channel for a group of people.

Personality Traits:

  • Exceptional presentation and interpersonal skills.
  • Able to handle the pressure situations.
  • Able to work individual as well as in Team.
  • Excellent communication skills in written and verbal both.

Academic:

  • Diploma in Hardware and Networking

Technical Experience:

  • Operating Systems: Windows9X, Windows2000, Windows ME, Windows XP, Windows Vista, Linux, Unix, MS DOS.
  • Hardware testing Tools: Multi meter, cable tester, Card tester, Soldering de-soldering .
  • Application software- Photoshop, Adobe reader, Winrar, DVD Convertor, Coral Draw
  • Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook Express

Roles and Responsibilities

  • Develop product positioning and messaging that differentiates your products in the market
  • Manage purchase tools, product prices and schedule offers to increase sales.
  • Overlook product releases and strategize product updates based on customer feedback.
  • Support client queries and pre-sale inquiries
  • Coordinate with developers and clients to implement product customization requests.
  • Leverage email, social media and other relevant marketing platforms to further product reach.

Basic Qualifications

  • Strong verbal and written communication skills
  • Great networking/community building skills
  • A strong passion for digital marketing
  • Valuable team player and self-learner
  • Basic knowledge of SEO or any experience in software product marketing will be an added bonus
  • A Bachelor degree in marketing, engineering, IT, or relevant field of study